I was disappointed that it came a week later then initial arrival date, but obviously not the fault of the company, it’s just how USPS is. Then when I finally received it in the mail, I found it wrapped in the damaged goods plastic, and covered with what’s either ink or oil, not sure, but it now stained my hands. Incredibly nervous to open it only to be pleasantly surprised to find it in one piece, somehow not mangled and still in perfect condition. What a great quality product, and super cute too.